Paperless billing


Every month, over 214,000 invoices are printed and delivered to Direct Energy Business customers just like you. Help reduce the paper clutter and your carbon footprint by signing up for paperless billing today. Enrollment is quick and simple.

To enroll:

  1. Log in to My Account
  2. Go to Preferences
  3. On the Invoice Preferences tab, check the “I have read and agree with the Paperless Billing terms and conditions” checkbox.
  4. All of your accounts will be listed in the table. Select the checkbox in the Paperless Billing column for each account you would like to enroll.
  5. Click the Save Invoice Preferences button

Sign Up Now


As a part of our commitment to corporate responsibility, we plan to reduce paper statements to conserve the following resources in just one year. Together, we can help make an environmental impact by saving:

  • 3,595 pounds of paper
  • 13,277 pounds of wood
  • 15,723 miles driven in your car
  • 39,941 gallons of wastewater from discharging into lakes, streams and rivers
  • 172 household garbage bags filled with waste from paper production


You will receive monthly email reminders when your bill is ready for viewing through My Account. With paperless billing, you can view, download or print your statement online anytime at your convenience. After enrollment in paperless billing, you should start receiving paperless statements in your next billing cycle.

Paperless billing is currently only available for Direct Energy Business customers who are being billed by us. We do not currently offer online account access for customers who are billed by their host utility (utility consolidated billing).

Set your ZIP code and utility

Confirm your location to see accurate products and pricing.


Set your ZIP code

Enter your ZIP code to see and select the utilities in your area.

Enter a valid ZIP code
Unfortunately, we don't currently service this area. Please try another ZIP code.

Loading please wait...


Set your utility

Set your utility in ZIP code

© 2016 Direct Energy. All Rights Reserved. Direct Energy and the Lightning Bolt design are registered trademarks of Direct Energy. (DC PSC License No. EA-04-4-4; EA-13-12; GA-13-03-1; NJ BUP License Nos. ESL-0165, ESL-142, GSL-0145, GSL-0128; MD PSC License Nos. IR-437; IR-2697; IR-3123; IR-3108; PUCT Cert. No. 10011; Direct Energy Business, LLC CT PURA License Nos. 12-03; 00-05-14RE01; MA DPU License Nos. CS-021; GS-052; CS-108; GS-051). Products and services vary depending on region or market.