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1 Set Your {{zipPostCodeString()}} Code

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2 Set Your Utility in {{zipPostCodeString()}} Code {{zipCodeMessage}}

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CURRENT CUSTOMERS

Check your account balance, confirm a payment, request a copy of your bill and more.

Make A Payment

Pay Online (Electricity Customers)
Western Union: 1-888-329-7906 (Electricity Customers)
Electricity :
Direct Energy Business
P.O. Box 70220
Philadelphia, PA 19176-0220
Gas :
Direct Energy Services, LLC
P.O. Box 11836
Newark, NJ 07101
Utility Contacts
Electricity Utility
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Gas Utility
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Other Inquiries

Call Us: 1-888-925-9115
Monday-Friday, 8am - 6pm EST
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Frequently Asked Questions
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SALES RELATED INQUIRiES

Become a customer, renew your contract or add additional sites or load.

Call Us: 1-800-933-9176
Monday-Friday, 8AM-6PM EST
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Ask us a question or request a call-back
Frequently Asked Questions
View answers to frequently asked questions

Click on the map to learn more about where we serve.

CORPORATE OFFICE

Direct Energy Business Headquarters
1001 Liberty Avenue Suite 1200
Pittsburgh, PA 15222
US & Canada: 1-800-830-5923
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